IRCTC

IRCTC Complaint Portal

Customer Care No : 011-39340000, 011-23340000 (language : Hindi and English)
Fax no. : 011-23345400.
Chennai Customer Care No. : 044-25300000 (language : Tamil and English).

For Railway tickets booked through IRCTC

General Information
I-tickets/e-tickets : care@irctc.co.in
For Cancellation E-tickets : etickets@irctc.co.in
For Mumbai Suburban Season tickets : seasontickets@irctc.co.in

For IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to feedback.gesbi@ge.com. For other queries on your IRCTC SBI card account, kindly email at loyaltyprogram@irctc.co.in

IRCTC Registered Office / Corporate Office :

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.