Train Passengers Can Dial 138 for Medical Emergency.
Contact the TTE or any on-board staff. They inform the next station and then the information is immediately passed on to the station where the nearest Railway Hospital is available. Railway doctors reach the station before the train reaches that station and take care. This is the conventional system. However, today with twitter and mobile, reaching out to Railway administration has become much easier. There is a universal no. 138 for complaint, medical emergency, queries, cleanliness also. One can also use the following system.
- Complaint/suggestion can be registered at 8121281212 by sending an SMS.